CalmReLeaf Privacy Policy 

We are committed to safeguarding your personal details and your privacy is important to us, this describes how CalmReLeaf (the site, we or us or our) discloses any information we may collect from you across our website, https://calmreleaf.uk when you visit, or make a purchase.

Who is responsible for collecting information? 

CalmReLeaf is responsible for the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection.

Lawful Basis 

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Information we collect

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

DEVICE DATA

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

            

PERSONAL INFORMATION

We may ask for personal information, such as your:

Name

Email Address

Social media profiles

Phone/mobile number

Home/ Billing/ Shipping address

Work address

Payment information

Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so, we will never pass your data to a third party unless it’s required by police or by the court.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where;

It’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);

It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;

You give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or

We need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

Collection and use of information

CalmReLeaf is using ssl connection to make sure the data is transferred safely from the user to our server.

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes;

To enable you to access and use our website, associated applications and associated social media platforms;

To contact and communicate with you;

For internal record keeping and administrative purposes;

For analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;

To run competitions and/or offer additional benefits to you;

For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;

To comply with our legal obligations and resolve any disputes that we may have.

Your rights and controlling your personal information

Choice and consent:

By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy.

If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, making your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

Cookies also help us serve you content based on preferences you have specified.

Limits of our policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices. Changes to this policy

At our discretion, we may change or update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

This policy is effective as of 17th September 2021.

Contact & Complaints 

For more information about our privacy practices, or if you have a complaint, please use the contact page, by e-mail at info@calmreleaf.uk or by mail using the details provided below:

70 Templeton Park

Templepatrick

Co Antrim

BT39 0AU

If you are not satisfied with our response to your complaint, you have the right to contact a regulatory body or data protection authority in relation to your complaint.